If you are one of the many businesses waiting for the green light to reopen, this is the time to prepare so you are ready to get back on your feet as quickly as possible.

Gratuity Solutions team is here to navigate you through re-training your staff as soon as possible. Please use documents below to provide access to your new Management team members so we can further assist them with Portal use.

warning Brinker International Team, the below instructions on this page do not apply.
Contact your IT Service Desk for support.

How to clear your Browser’s Cache

If your Portal pages are not functioning or displaying data as expected, you will most likely have to clear your Inter browser's cache. Please see detailed instructions covering your specific Internet browser.

How to Request Support

Log in to your account using your credentials. From the Navigation Bar, top left of the Portal Select "Help" and choose "Support".

How to Schedule Training

Log in to your account using your credentials. Select "Help" and choose "Schedule Training" from the Navigation Bar, top left of the Portal.

Select Preferred Date and Time and Click "OK".

How to add New Managers

Log in to your account using your credentials. From the Navigation Bar, top left of the portal select "Control Panel" and choose "Manager’s Accounts", on the next page, select "Add New".

Making Manual Adjustments

Click on the Calendar and pick the day you want to make a manual adjustment to. Click on the Shift you want to make a manual adjustment to. Click on "Shift Adjustment". From here, you will be able to edit any information related to an employee’s shift, position, time, sales, tips…

How to review existing /
active manager accounts

Log in to your account using your credentials. From the Navigation Bar, top left of the portal Select "Control Panel" and choose "Manager’s Accounts".